Notice of Shipping Suspension

Please be advised that our shipping services will be temporarily suspended from September 26th to October 6th, 2025, due to a company event in Japan.

Shipping will resume as normal on October 7th.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Featured products

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Kamazukuri

窯創り

Created in a kiln at a temperature of 1055℃, this double wall tumbler has a silky smooth surface, and an unique finish that can also hide fingerprints on the surface.

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Rei

玲

Keep your drink hot or cold for longer with this double walled tumbler. And for beer drinkers, enjoy smooth and fine heads of beer.

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Taiko

鈦虹

Combining various proprietary processing techniques, we have achieved a fresh and unique finish. A wide range of sizes and forms are available.

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FAQ

How much is shipping?

Enjoy free shipping on purchases of $90 or more.A $25 shipping fee applies to orders under $90.

How long does shipping usually take?

Shipping times may vary depending on your location, but under normal circumstances, you can expect your order to arrive within 2-3 weeks, barring any unforeseen issues during transit.

I'm in a hurry. Do you offer express shipping?

Yes, we do offer express shipping options for customers who need their orders faster. Please note that this service comes with an additional fee. If you're interested in express shipping, please contact us for more information and pricing details.

Can I track my order?

Yes, you can. Once your order has been shipped, we'll send a tracking number to your registered email address. You can use this number to check the current location of your package on our website or the courier's site.

Do you offer pair sets or bundle sales for two items?

Yes, we do offer pair sets. We have special paulownia wood boxes available for pairs, allowing us to package two items together in one box with gift wrapping. These sets make perfect gifts for parents or wedding celebrations.

I received a bill from the courier (UPS, FedEx, DHL, etc.) after my package arrived. What is this charge for?

This bill is not from our store. It is for customs duties, import taxes, and/or clearance fees levied by your country's customs office. When you purchase goods from another country, you become the importer, and it is your responsibility to pay these fees.

Are duties and taxes included in the product price?

No. The prices displayed on our website are for the products only and do not include any local import duties, taxes, or customs fees. The recipient of the shipment is responsible for all of these charges.

Can you tell me how much the customs fees will be?

Unfortunately, we cannot estimate these charges. Customs policies and import duties vary widely from country to country. We have no control over these charges, nor can we predict what they may be. For specific information, please contact your local customs office before placing an order.